Abstraction

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One of the best thinking techniques is something we all probably learned – and routinely practiced – at a very early age: asking Why? The more we ask Why, the higher level of abstraction we get to, and the more likely we are to address the root cause, and not just a symptom.  One can be very divergent in working through this, asking why off the initial problem more than a single time.

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What Vs. How

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